Leaders often feel trapped between two bad options, where both choices seem to sacrifice something vital. Welcome to the sucker's choice.

Effective leaders focus where they have a comparative advantage, delegate other tasks, and prioritize developing their future leaders.

Escaping the blame-game unleashes untapped potential. Improve problem-solving by shifting your focus from finger-pointing to accountability.

In this post, I explore how the "knower trap" hinders problem-solving and offer strategies for recognizing and getting out of it.

In a world filled with uncertainty, the ability to make accurate predictions is a valuable skill. What do superforecasters have to teach us?

Cultivate a workplace where the practices of continuous learning and growth thrive—with these five principles.

The S-Loop is a cyclical, four-stage problem-solving framework that can help you tackle complex problems in human systems.

In a TED video, Atul Gawande summarizes what we do at RPC every day—we help managers learn to analyze and solve problems in human systems.

Tips on how to be a better, more engaging facilitator of live-virtual training. Part one of two.

Skill alone is not enough to guarantee performance. You must also have opportunity to perform, self-efficacy, and a supportive environment.

Here's a model of behavioral influence that's useful for any leader invested in helping people and teams perform better.

A troupe of jugglers from Berlin helps us apply a simple, powerful framework for thinking about and diagnosing problems in human systems.

As leaders, we don't often think much about poetry, until it becomes a necessity.

An overview of the ways in which you can better express empathy on the job.

The simple act of doing the right thing can make a huge impact.

A problem-solving must: ensure the data collected is accurate and comprehensive before discussing solutions.

A few thoughts on two timeless principles for managing time and tasks.

When trying to figure out why your people aren't doing what they're supposed to be doing, ask these three questions.